Returns

At Rech Glow, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your products, we offer a hassle-free returns and exchanges process.

1. Return Period: You may return your items within [insert number of days, e.g., 30 days] from the date of purchase. Returns outside this period will not be accepted.

2. Return Eligibility: To be eligible for a return, your items must be unused, unopened, and in their original packaging. We do not accept returns on products that have been opened or used, for health and safety reasons.

3. How to Return: To initiate a return, please contact our customer service team at [email/contact form]. Provide your order number and the reason for your return. We will guide you through the process and provide you with a return shipping label if necessary.

4. Refunds: Once we receive and inspect your returned items, we will process your refund to the original payment method. Please allow [insert number of days, e.g., 5-7 business days] for the refund to be reflected in your account.

5. Exchanges: If you wish to exchange an item for a different size or product, please contact us within the return period. We will assist you in processing the exchange.

6. Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., defective or incorrect product). In this case, we will cover the shipping cost.

7. Non-returnable Items: Certain items, such as opened skincare products or sale items, are not eligible for return. Please review the product details before purchasing.

8. Contact Us: For any questions or assistance regarding returns, feel free to contact us